Frequently Asked Questions

Everything you need to know about your Gyeon fashion experience.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.

Are your garments sustainably sourced?

At Gyeon Products, we prioritize ethical manufacturing and use high-quality, durable fabrics to ensure your fashion staples last for seasons to come.

Can I change or cancel my order?

Orders can be modified or cancelled within 60 minutes of placement. After this window, the order is sent to our warehouse for immediate fulfillment.