Returns & Exchanges
At Gyeon Products, we want you to be completely satisfied with your fashion purchase. If your new pieces aren't the perfect fit, we offer a seamless 30-day return policy for all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to any authorized carrier location; you will receive a confirmation email once your refund or exchange has been processed at our warehouse.